Warranty & Refund

Money Back Guarantee:

Duration: You have 14 days from the date of purchase to return your product for a full refund.

Eligibility: To be eligible for a full refund under our money back guarantee, the following conditions must be met:

• Product Condition: The product must be unused and in its original packaging, with all tags and manuals included.
• Proof of Purchase: A valid proof of purchase, such as a sales receipt or order confirmation, is required.
• Return Shipping: The customer is responsible for the cost of return shipping unless the return is due to an error on our part or a defective product (which would be covered under our warranty).

Return Process:

1. Contact our customer service department within 14 days of purchase to initiate a return.
2. You will be provided with a return shipping label (if applicable) and instructions on how to return the product.
3. Once we receive the returned product and verify it meets the conditions for a refund, we will issue a full refund to the original method of payment within a reasonable timeframe.

Please note: This money back guarantee is separate from our warranty policy. You can still make a warranty claim after the 14-day window has passed, but it will be subject to the terms outlined in our warranty policy.